Legal
Terms & Conditions
Last updated: September 2026
Please read these Terms and Conditions carefully before using the Kollion website at kollion.com. By accessing or using our website, you agree to be bound by these terms.
1. About Kollion
Kollion Jewellery is a luxury jewellery brand originating from Dubai, UAE. Our website allows customers to browse and purchase jewellery pieces and submit bespoke jewellery requests.
2. Use of Our Website
You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others. You must not use the website in any way that violates applicable laws, transmit unsolicited advertising, attempt to gain unauthorised access, or reproduce any part of our website without our express written permission.
3. Products and Pricing
All prices are in UAE Dirhams (AED) unless otherwise stated and are subject to change without notice. Gold and silver jewellery prices are calculated based on live metal weight pricing. The price displayed at the time of purchase is the price you will be charged. Product images are for illustrative purposes and actual products may vary slightly.
4. Orders and Payment
By placing an order, you confirm that you are legally capable of entering into binding contracts and are at least 18 years of age. We reserve the right to refuse any order at our discretion. Payment must be made in full at the time of purchase through our secure payment provider.
5. Shipping and Delivery
We offer delivery within the UAE and internationally. Delivery times and charges vary by location. Please refer to our Shipping & Delivery page for full details. Risk of loss and title for products pass to you upon delivery.
6. Returns and Refunds
We want you to be completely satisfied with your purchase. Please refer to our Returns & Exchanges and Refund Policy pages for full details. Bespoke and customised jewellery pieces are non-returnable unless they arrive damaged or defective.
7. Intellectual Property
All content on this website, including text, images, logos, graphics, and design, is the property of Kollion and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.
8. Disclaimer of Warranties
Our website and its content are provided on an "as is" basis without warranties of any kind, either express or implied. We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.
9. Limitation of Liability
To the fullest extent permitted by law, Kollion shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.
11. Changes to These Terms
We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated date. Your continued use of our website after any changes constitutes your acceptance of the revised terms.
12. Contact Us
If you have any questions about these Terms and Conditions, please contact us at [email protected]. Kollion Jewellery, Dubai, United Arab Emirates.